THE ROLE OF CX IN THE DIGITAL PIVOT
Move over, content – customer experience is the new king.
The most-attended telco and ICT event in the Asia-Pacific, ACC, is all set for another year of networking and knowledge exchange in a luxurious tropical resort setting.
This year’s business theme, Reinventing Customer Experience in the Digital Age, kickstarts the conversation on how companies can deliver superior customer experience across different devices, channels and geographies in a world that is pivoting quickly to digital.
Guy Kawasaki’s Keynote Address, as well as the workshops led by speakers from IBM Institute of Business Value, and SAP Asia will delve into digital transformations backed by strategic business purpose: to delight the consumer across all touchpoints.
Book your seats in advance because we are gearing up for a high content conference.
Click here for the detailed schedule of talks and speakers.
ACC 2017 will be held in Shangri-La’s Mactan Resort and Spa, Cebu, Philippines from September 12-15.